.page-contact {
  --pc-navy: #34495E;
  --pc-line-dark: rgba(255, 255, 255, 0.22);
  --pc-text-soft: #4a5b6c;
  --pc-card-note: #5d6d7e;
  font-family: var(--font-body);
  background: #F2F0EB;
  color: var(--pc-navy);
}

/* 顶部书脊色带 */
.page-contact .pc-ruler {
  display: flex;
  height: 6px;
}
.page-contact .pc-ruler span {
  flex: 1;
  display: block;
}

/* Hero 区域 */
.page-contact .pc-hero {
  position: relative;
  padding: 32px 0 48px;
  overflow: hidden;
}
.page-contact .pc-hero::before {
  content: "";
  position: absolute;
  width: 220px;
  height: 220px;
  right: -50px;
  top: 30px;
  background: rgba(155, 89, 182, 0.10);
  border-radius: 40px 80px 40px 80px;
  transform: rotate(16deg);
  pointer-events: none;
  z-index: 0;
}
.page-contact .pc-hero::after {
  content: "";
  position: absolute;
  width: 120px;
  height: 120px;
  right: 20px;
  bottom: -20px;
  background: repeating-linear-gradient(
    135deg,
    rgba(241, 196, 15, 0.32) 0 8px,
    transparent 8px 16px
  );
  border-radius: 12px;
  transform: rotate(-8deg);
  pointer-events: none;
  z-index: 0;
}
.page-contact .pc-hero .container {
  position: relative;
  z-index: 1;
}
.page-contact .pc-hero .breadcrumb {
  margin-bottom: 20px;
}
.page-contact .pc-hero__grid {
  display: grid;
  gap: 24px;
  grid-template-columns: 1fr;
  align-items: center;
}
.page-contact .pc-hero__kicker {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.08em;
  color: var(--c-purple);
  text-transform: uppercase;
  margin: 0 0 10px;
}
.page-contact .pc-hero h1 {
  font-family: var(--font-head);
  font-size: clamp(28px, 6vw, 46px);
  line-height: 1.15;
  margin: 0 0 14px;
  letter-spacing: 0.01em;
}
.page-contact .pc-hero__lead {
  font-size: 16px;
  line-height: 1.7;
  color: var(--pc-text-soft);
  max-width: 36em;
  margin: 0;
}
.page-contact .pc-hero__chips {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 18px;
}
.page-contact .pc-hero__figure {
  margin: 0;
}
.page-contact .pc-hero__img {
  display: block;
  width: 200px;
  max-width: 100%;
  height: auto;
  margin: 0 auto;
}

/* 区块通用头 */
.page-contact .pc-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px 14px;
  margin-bottom: 24px;
  padding-bottom: 12px;
  border-bottom: 3px solid var(--c-ink);
}
.page-contact .pc-head__kicker {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--c-purple);
  text-transform: uppercase;
}
.page-contact .pc-head__title {
  font-family: var(--font-head);
  font-size: 26px;
  line-height: 1.2;
  margin: 0;
}
.page-contact .pc-head__count {
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  background: var(--c-yellow);
  color: var(--c-ink);
  padding: 4px 10px;
  border-radius: 20px;
  white-space: nowrap;
}

/* 反馈渠道 */
.page-contact .pc-channels {
  background: #FDEBD0;
  padding: 44px 0 46px;
}
.page-contact .pc-channel-grid {
  display: grid;
  gap: 16px;
  grid-template-columns: 1fr;
}
.page-contact .pc-channel-card {
  position: relative;
  border-radius: 16px 16px 16px 5px;
  padding: 24px 22px 22px;
  color: #fff;
  box-shadow: 0 10px 26px rgba(52, 73, 94, 0.16);
  overflow: hidden;
  transition: transform 0.25s var(--ease), box-shadow 0.25s var(--ease);
}
.page-contact .pc-channel-card::after {
  content: "";
  position: absolute;
  right: -36px;
  top: -36px;
  width: 110px;
  height: 110px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.13);
  pointer-events: none;
}
.page-contact .pc-channel-card--mail {
  background: linear-gradient(140deg, #3498DB, #2471A3);
}
.page-contact .pc-channel-card--phone {
  background: linear-gradient(140deg, #FF6B35, #D8401F);
}
.page-contact .pc-channel-card--post {
  background: linear-gradient(140deg, #1ABC9C, #148F77);
}
.page-contact .pc-channel-card__status {
  position: absolute;
  top: 14px;
  right: 14px;
  z-index: 1;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.03em;
  background: rgba(255, 255, 255, 0.2);
  border: 1px solid rgba(255, 255, 255, 0.25);
  padding: 4px 10px;
  border-radius: 20px;
}
.page-contact .pc-channel-card__icon {
  display: block;
  font-size: 30px;
  line-height: 1;
  margin: 18px 0 14px;
}
.page-contact .pc-channel-card__label {
  display: block;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  opacity: 0.85;
  margin-bottom: 8px;
}
.page-contact .pc-channel-card__value {
  display: block;
  font-family: var(--font-mono);
  font-size: 16px;
  font-weight: 700;
  line-height: 1.4;
  word-break: break-all;
  margin-bottom: 12px;
}
.page-contact .pc-channel-card__note {
  font-size: 13px;
  line-height: 1.6;
  opacity: 0.92;
  margin: 0;
}

/* 渠道速查 */
.page-contact .pc-channel-guide {
  margin-top: 22px;
  background: var(--c-bg-card);
  border-radius: 12px 12px 12px 4px;
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}
.page-contact .pc-channel-guide__row {
  display: grid;
  grid-template-columns: 1fr 1.6fr;
  gap: 14px;
  align-items: center;
  padding: 13px 16px;
  border-bottom: 1px solid var(--c-line);
  font-size: 14px;
}
.page-contact .pc-channel-guide__row:last-child {
  border-bottom: 0;
}
.page-contact .pc-channel-guide__row span:first-child {
  font-family: var(--font-head);
  font-weight: 700;
}
.page-contact .pc-channel-guide__row span:last-child {
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--pc-text-soft);
  text-align: right;
}

/* 处理时效 */
.page-contact .pc-timeline {
  background: #F2F0EB;
  padding: 44px 0 46px;
}
.page-contact .pc-timeline__list {
  position: relative;
  margin: 0;
  padding: 4px 0 4px 48px;
  display: grid;
  gap: 14px;
  grid-template-columns: 1fr;
}
.page-contact .pc-timeline__list::before {
  content: "";
  position: absolute;
  left: 13px;
  top: 20px;
  bottom: 20px;
  width: 2px;
  background: linear-gradient(
    180deg,
    var(--c-blue) 0 50%,
    var(--c-purple) 50% 100%
  );
}
.page-contact .pc-timeline__item {
  position: relative;
  background: var(--c-bg-card);
  border-radius: 12px 12px 12px 4px;
  padding: 18px 18px 18px 20px;
  box-shadow: var(--shadow-sm);
}
.page-contact .pc-timeline__item h3 {
  font-family: var(--font-head);
  font-size: 17px;
  margin: 0 0 8px;
  color: var(--pc-navy);
}
.page-contact .pc-timeline__item p {
  font-size: 14px;
  line-height: 1.65;
  color: var(--pc-text-soft);
  margin: 0;
}
.page-contact .pc-index-num {
  position: absolute;
  left: -36px;
  top: 16px;
  width: 28px;
  height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--c-blue);
  color: #fff;
  font-family: var(--font-mono);
  font-weight: 700;
  font-size: 13px;
  border-radius: 6px 6px 6px 1px;
}
.page-contact .pc-index-num--violet {
  background: var(--c-purple);
}

/* 反馈须知 */
.page-contact .pc-notes {
  background: #34495E;
  padding: 44px 0 48px;
  color: var(--c-white);
}
.page-contact .pc-notes .pc-head {
  border-bottom-color: var(--pc-line-dark);
}
.page-contact .pc-notes .pc-head__title {
  color: #fff;
}
.page-contact .pc-notes .pc-head__kicker {
  color: var(--c-teal);
}
.page-contact .pc-notes .pc-head__count {
  background: rgba(241, 196, 15, 0.16);
  color: var(--c-yellow);
  border: 1px solid rgba(241, 196, 15, 0.45);
}
.page-contact .pc-note-list {
  display: grid;
  gap: 12px;
  grid-template-columns: 1fr;
}
.page-contact .pc-note-item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  background: rgba(255, 255, 255, 0.07);
  border-radius: 10px 10px 10px 2px;
  padding: 15px 16px;
}
.page-contact .pc-note-item .tag {
  flex-shrink: 0;
  margin-top: 1px;
}
.page-contact .pc-note-item p {
  font-size: 14px;
  line-height: 1.6;
  color: #D5DBDB;
  margin: 0;
}

/* 相关入口 */
.page-contact .pc-more {
  background: #FDEBD0;
  padding: 44px 0 46px;
}
.page-contact .pc-more__grid {
  display: grid;
  gap: 16px;
  grid-template-columns: 1fr;
}
.page-contact .pc-more__link {
  display: flex;
  gap: 16px;
  align-items: center;
  padding: 20px;
  background: var(--c-bg-card);
  border-radius: 14px 14px 14px 4px;
  border-left: 6px solid var(--c-blue);
  box-shadow: var(--shadow-sm);
  text-decoration: none;
  color: var(--pc-navy);
  transition: transform 0.25s var(--ease), box-shadow 0.25s var(--ease);
}
.page-contact .pc-more__link--guide {
  border-left-color: var(--c-orange);
}
.page-contact .pc-more__link--updates {
  border-left-color: var(--c-teal);
}
.page-contact .pc-more__link:hover {
  transform: translateX(6px);
  box-shadow: var(--shadow-md);
}
.page-contact .pc-more__num {
  font-family: var(--font-mono);
  font-size: 24px;
  font-weight: 700;
  color: var(--c-purple);
}
.page-contact .pc-more__text {
  display: flex;
  flex-direction: column;
  gap: 3px;
}
.page-contact .pc-more__title {
  font-family: var(--font-head);
  font-size: 18px;
  font-weight: 700;
}
.page-contact .pc-more__desc {
  font-size: 13px;
  color: var(--pc-card-note);
}

/* 寄送台 */
.page-contact .pc-bottom {
  background: #F2F0EB;
  padding: 44px 0 50px;
}
.page-contact .pc-bottom__inner {
  display: grid;
  gap: 20px;
  grid-template-columns: 1fr;
  align-items: center;
}
.page-contact .pc-bottom__figure {
  margin: 0;
  border-radius: 16px;
  overflow: hidden;
  box-shadow: var(--shadow-md);
}
.page-contact .pc-bottom__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-contact .pc-bottom__panel {
  background: var(--c-bg-card);
  border-radius: 16px 16px 16px 5px;
  padding: 24px;
  box-shadow: var(--shadow-sm);
  border-top: 4px solid var(--c-yellow);
}
.page-contact .pc-bottom__line {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--c-purple);
  text-transform: uppercase;
}
.page-contact .pc-bottom__title {
  font-family: var(--font-head);
  font-size: 20px;
  margin: 8px 0 6px;
  color: var(--pc-navy);
}
.page-contact .pc-bottom__addr {
  display: block;
  font-family: var(--font-head);
  font-size: 22px;
  font-weight: 700;
  margin: 10px 0 8px;
  line-height: 1.3;
  color: var(--pc-navy);
}
.page-contact .pc-bottom__meta {
  font-size: 13px;
  color: var(--pc-card-note);
}

/* 悬停增强 */
@media (hover: hover) {
  .page-contact .pc-channel-card:hover {
    transform: translateY(-3px);
    box-shadow: 0 14px 28px rgba(52, 73, 94, 0.2);
  }
}

/* 平板及以上 */
@media (min-width: 720px) {
  .page-contact .pc-hero__grid {
    grid-template-columns: 1fr 240px;
  }
  .page-contact .pc-hero__img {
    margin: 0 0 0 auto;
  }
  .page-contact .pc-channel-grid {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-contact .pc-timeline__list {
    padding-left: 0;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
  }
  .page-contact .pc-timeline__list::before {
    display: none;
  }
  .page-contact .pc-index-num {
    position: static;
    display: inline-flex;
    margin-bottom: 14px;
  }
  .page-contact .pc-note-list {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-contact .pc-more__grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

/* 桌面宽屏 */
@media (min-width: 900px) {
  .page-contact .pc-bottom__inner {
    grid-template-columns: 1.5fr 1fr;
  }
}